FAQ

How long does delivery take? All orders are dispatched within 1-2 working days and sent via Royal Mail Tracked 48. You can expect your bracelet to arrive within 2-3 working days of ordering.

Where do you ship from? All orders are dispatched from England.

How big are the bracelets? Every bracelet is fully adjustable from 16.5cm to 28cm so it fits most wrist sizes comfortably.

How are the bracelets packaged? Every order comes in linen drawstring pouch with a personal note from me. Perfect for gifting or treating yourself.

Can I return my bracelet? Absolutely. If you're not happy for any reason just get in touch within 30 days and I'll sort it out for you. No awkward questions asked.

How do I get in touch? Drop me an email at hello@madebylottie.co.uk and I'll get back to you as soon as I can.